Sheraton Lampung Hotel Bandar Lampung, Bandar Lampung

My stay at the hotel was quite pleasant overall. The rooms were comfy and homey, although cleanliness could be improved as our room was not properly cleaned. The service was friendly and responsive, but a bit lacking in helpfulness in some instances. The location was good, with easy access to travel around the city, although not ideal for quality sleep due to some noise. The dining experience was average, with some dislikes. The hotel facilities were decent but could use some enhancements.

I had a mixed experience at the SPG Hotel. The rooms were clean and contributed to my overall satisfaction, but they felt slightly worn out. The service, however, was excellent with very friendly and helpful staff who promptly attended to my needs. The hotel's location in Bandar Lampung was warm and friendly, making it easy to explore the city, although it's not the best in the area. The dining options were limited, and the breakfast didn’t quite meet my expectations.

The hotel offers spacious rooms with individual balconies, but some areas feel outdated and messy. The staff are responsive and friendly, providing excellent service. The strategic location allows for easy city exploration, although noise from the pool area can affect sleep quality. Dining options are average, with a dislike for certain menu items. The facilities score well, adding value to the stay.

Upon arrival at 2 pm, the rooms were not ready as promised, even after confirming in advance. The hotel seemed to have plenty of available rooms, but ours was not prepared. The smoking room we had requested was reserved, which was a bit frustrating.

Upon arrival, our rooms were not ready at 2 pm, even though I had confirmed prior. The ongoing renovation was a bit unsettling as workers roamed the corridors while I was in swimwear, and the overall appearance seemed dated. The service, however, pleasantly surprised me with the teamwork displayed during crowded times, including the General Manager's involvement. Some delays in response and differing information between guests and bookings were noted. The strategic location was convenient for city exploration despite mixed opinions among guests. The dining area was bustling and lacked variety, especially without breakfast options. Despite these drawbacks, the hotel offers essential facilities to guests.

My stay at the hotel was a mixed experience. The rooms were so comfy and homey, making me feel relaxed, but the maintenance issues, especially with things not working, was a total mess. The cleanliness of the room was below standard as it had not been cleaned properly. The service from the staff was nice and professional, but at times, they seemed overwhelmed by the massive crowds. The location was good overall, but there were some questionable aspects as finding a better place in Bandar Lampung was difficult. As for the dining experience, it was not the best with some aspects being terrible like the front desk office and the quality of breakfast. The facilities at the hotel were decent but could be improved.

Upon arrival at 2 pm, the rooms were not ready despite my call beforehand, but overall the stay has been good. The rooms, though not as pretty as advertised, weren't up to par in terms of cleanliness. The hotel is quite close to the city center, despite some questionable aspects which are noticeable, especially in front of a music stage for wedding events. The dining experience was average at best, with the sausage being a letdown. The facility offerings are decent, with room for improvement.

The hotel has some issues regarding room availability but plenty of empty rooms to choose from. The service is a mix of friendly interactions and rude encounters. The location is strategic and easy to navigate but has some concerns about the surroundings. The dining options are limited, especially considering the room rates. Overall, the facilities are lacking in certain areas.